A Car Mechanic does a number of jobs than one; they are responsible for the repair and maintenance of the car. They have a hands-on job to understand, analyze, assemble, or fix a problem. To do this, they require adequate experience and expertise to solve problems instantaneously. Car owners are usually struck with a dilemma, whether to opt for a car mechanic or send their car for repair to the dealers. Dealerships are bigger than independent mechanics. Each of them has its own advantages, however, car mechanic are still the first choice for many customers.
Whenever a car needs servicing, a car-owner is divided between these two options. The dealers prefer using original motor parts direct from the manufacturers, whereas local mechanics may use cheaper substitutes. If money is not a factor, one can utilize the service from the dealers. It is more often used in situations when your car needs repair or maintenance during the warranty period. However, many prefer to resort to a car mechanic for regular servicing of a car outside the warranty period because of the following reasons.
- More Affordable Service Cost: Hiring mechanics is more cost-effective compared to large dealers. The reason being an independent mechanic charges less money in contrast to dealers. A dealership has a number of trained employees that specializes in your car category. They also provide original motor parts from the manufacturers. So, they have a higher rate card and charge more on their service. If you are tight on budget and looking for a reasonable repair service, it is wise to opt for individual mechanics.
- Personalized Repair Service: Unlike dealers, small repair shops offer individual mechanics that can pay full attention to the intricate problems of your car. If you want, they can also repair or maintain the car in your garage or auto-workshop. You can directly communicate with the mechanics to know more about the nitty-gritty of the problem. In emergency situations, you can directly contact them, without waiting for an appointment. A large number of people work in a dealership, however it not possible to establish direct contact with their employees. Independent car mechanics are more technically- proficient than the dealership.
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- Greater Customer Satisfaction: Most people prefer car mechanics compared to large dealers. If your car breaks down in the middle of the road or there is a need for an emergency repair. In either case, you will first look for a nearby repair shop, not the dealers. Compared to repair shops, dealers are more attached to the manufacturers than customers. Though, customers develop an equation with mechanics over a period of time, based on trust and loyalty. The local garages are less expensive and value the goodwill with the customers.
- Greater Availability and Acceptability: If you intend to send your car to the dealers, the process might take some time compared to local repair shops. Since a dealership is not a small functional area; it is commissioned by the best-branded manufacturers. To get their service, you need to check their availability for their various service plans. Whereas, local repair shops offer immediate service with no restrictions. Customers are more receptive to car mechanics as they are economical and accessible in times of crisis when your car demands an emergency service. It is best to use service from dealers during the warranty period as their services are pricey.
Finally, it can be said that car mechanics of local repair shops are more effective in offering complete customer satisfaction at a low price. They are a one-stop solution to varied problems.